Reporting a Damaged or Wrong Product
• If you notice visible damage to your order or receive the wrong item, please report it within 2 hours of delivery.
• To report an issue, contact us on WhatsApp at +91 8630-500-505 and share:
– Your order number, and
– Clear photographs of the item and its packaging.

After Claim Approval
• Once your claim is approved, you may choose either:
– A full refund, initiated within 24 hours, or
– A free replacement, targeted for same-day dispatch.

Important Note
• Our request to report issues within 2 hours is to help us verify and resolve problems quickly. It does not limit any rights you have under applicable consumer law.

Support Hours
• Support is available Monday–Saturday, 9:00 AM–6:00 PM IST.

Contact
• WhatsApp: +91 8630-500-505
• Email: chronofoods24k@gmail.com